I'm not an Adobe representative and don't work or speak for them. It's a monthly/yearly payment plan instead of a large one-time payment and it includes updates to make sure that the application remains compatible with your OS.
If you do decide to get Acrobat DC you should consider getting a subscription instead of a perpetual license. You can try running the application in Compatibility Mode with Windows 7 or even XP and hope for the best, or try a Repair Installation, but that's about it. Obviously there isn't a built-in mechanism that disables the program after a specific amount of time, and the error message does not mean that your license is invalid, only that there's a problem with the licensing validation mechanism. So you're left without many options in case of a problem. Adobe stopped supporting this version a while ago and it's now too old to even qualify for an upgrade to the newest version (you would need Acrobat X or higher for that).
You're using an old, outdated version of Acrobat that's not compatible with your OS (see: Adobe Acrobat system requirements ). If you don't keep up with the updates, or keep up partially (such as updating your OS but not the rest of your applications), these situations are bound to happen. The simple answer is that software becomes outdated after a while, due to the constant changes in technology and the release of new versions. If not - I would be grateful if someone could give me a solution to fix this problem please. Is this an inbuilt bug so that after 6 years or so the program stopped working forcing me to purchase a new version? I have not made any significant changes or upgrades to my computer in the past several days There are no time restrictions on my license. I have Windows 8.1 on which I have been using my Acrobat 9 Pro without ANY issues for several months now - and so the platform is not the problem. I just want my current Acrobat 9 Pro to work without having to re-indstall it every time I want to use it. I rang Adobe Support only to find out that technical support for Acrobat 9 Pro is no longer provided (Why not?), that I can only seek solutions on this forum, and that I cannot update to the higher version (10 or 11) free of charge, or I can just purchase Adobe DC for close to $500. Until today when I got the same error message. There is NO time restriction on my licence - but I still uninstalled and then reinstalled the program from my cd. You must repair the problem by uninstalling and then reinstalling this product or contaxcting Adobe for help". You cannot use this product at this time. "Licencing for this product has stopped working. I have been happily using my Acrobat Pro 9 for over 6 years - until now.įew days ago, when I opened the program I got an error message: As there is no forum for general troubleshooting of Acrobat (?), I am posting on what is the closest to my issue.
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